Privacy Policy
Introduction
At TCAP – Concierge, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, how we protect it, and your rights regarding your information. By using our website and services, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Sign up for our services
- Contact us through our website or email
- Participate in our surveys or promotions
This information may include:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
- Any other information you choose to provide
Non-Personal Information
We also collect non-personal information automatically when you visit our website. This information may include:
- IP address
- Browser type
- Operating system
- Pages visited on our website
- Time and date of visit
- Referring website
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services
- To process transactions and send you related information
- To communicate with you, including sending promotional offers and updates
- To improve our website and services
- To analyse website usage and trends
- To respond to your inquiries and provide customer support
- To comply with legal obligations
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our business and providing our services, subject to confidentiality agreements.
- Legal Requirements: When required by law or in response to valid legal processes, such as a subpoena, court order, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. While we strive to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict the processing of your personal information
- Withdraw your consent at any time, where we rely on your consent to process your information
- Lodge a complaint with a data protection authority
To exercise these rights, please contact us using the information provided below.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device by your web browser. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.
Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
TCAP – Concierge
One Arlington Square
Bracknell, Berkshire, RG12 1WA
01344 83 5560
info@tcap-concierge.com
